Your clinic. Your AI.
Heidi sits in the consult room. Halaxy ships the same feature to every practice. We build a private AI for one clinic. Onshore, AHPRA-aware, owned by you forever.
The patients you mean to call back.
Your practice manager keeps a list. Patients overdue for care plan reviews. Diabetes annual cycles missed. Cervical screening past its mark. Mental health plans approaching renewal. Each name is a patient who needs you and a consult that is not in your book.
Most weeks the list grows faster than anyone can clear it. Reception is on the phones. Clinicians are with patients. The list sits in a spreadsheet and someone says we should really do something about that.
“Doctors stay late, receptionists juggle calls and recalls, and patients wait longer for care. Admin overload has become an invisible crisis.”
Canberra Times, 2025 GP admin burden report
AHPRA released formal AI guidelines in 2025. The OAIC tightened the notifiable data breach rules. The RACGP keeps publishing standards for chronic disease management recall. The bar is rising and the busiest practices are quietly building the infrastructure to meet it. The clinics that move first in 2025 and 2026 will compound the advantage for five years before the rest catch up.
The recall list, finished by Tuesday.
The Recall Engine.
Every Monday morning, the engine reads your patient database and builds the week’s recall list. Chronic disease management items 721, 723, and 732. Mental health care plan reviews under 2715 and 2717. Cervical screening past three years. Diabetes annual cycles. Care plans approaching renewal. Each one surfaced with the patient’s clinical context and preferred contact channel.
It drafts a personalised message in your clinic’s tone, sends it by SMS or email, tracks the response, and rebooks. Non-responders escalate to a clinician on day three and day seven. By Tuesday afternoon, the list has moved. Your practice manager opens the dashboard and sees who was booked, who replied, and who needs a personal call from a registered nurse.
The patients who needed care get it. Your practice manager gets her Monday afternoon back. And the items that were sitting in someone else’s billing now sit in yours.
Angels Link is the NDIS healthcare platform we built on a dual Next.js and Shopify architecture, with service categorisation, participant intake flows, and compliance-aware content. Sub Tracker is the AI parsing product we built that reads structured records, learns a tone, and writes outbound messages tracked across channels. The Recall Engine is the same patterns, pointed at your patient list.
Read the Angels Link case studyPatients overdue for chronic disease management, screening, or care plan review, brought back into care.
Modelled from RACGP recall benchmarks and a thirty percent re-engagement rate on the first run. A starting point for your firm-specific scope, refined in the AI Roadmap.
Everything else we build for clinics.
Most clinics start with the Recall Engine, prove it for a quarter, then layer the next workflow. Below is the menu we draw from. Every build is custom and quoted to scope.
Pre-consult intake and history briefing
Patients complete history and consent on their phone before arrival. The clinician opens the file with the past notes, recent pathology, and current medications already surfaced. Five minutes saved per consult.
No-show predictor
A model trained on your own booking history flags the appointments most likely to be missed, then offers double-up confirmation the day before. Practical, narrow, and trained on data nobody else has.
Billing and Medicare cross-check
Every claim run through a checking layer before submission. Likely rejections flagged with the fix. Receivables reconciled against the appointment book. Never auto-submitted, always reviewed.
Patient communication co-pilot
Drafts replies to admin questions in your clinic's tone. SMS, email, or web. Nothing clinical, ever. Reception clears the inbox in a fraction of the time and the language stays consistent across staff.
Practitioner morning brief
A one-page summary for each clinician at 7am. Today's patients, recent test results, anything flagged overnight, and a short note on any patient who needs a sensitive opening.
Compliance and accreditation tracker
AHPRA registration renewals, PII renewals, immunisation cold-chain logs, RACGP accreditation evidence, NDIS provider obligations. The dashboard your practice manager wishes existed.
We have shipped this pattern.
Onshore data only
Deployed to AWS Sydney or your own VPC. APP-aligned, OAIC-aware, audit logs by default. Nothing leaves Australia.
Always a clinician in the loop
AI handles admin. The moment a question turns clinical, it routes to a registered practitioner. Every decision is signed off by a human.
You own the build
Code, prompts, integrations, schemas. No per-seat fees, no vendor lock-in, no surprise pricing changes from a SaaS roadmap you do not control.
Published pricing. No discovery calls behind a paywall.
A handful of recovered chronic disease management items pay for the starter build in a fortnight.
One Workflow
$4,997+Pick the workflow that hurts most. We build it end to end.
- One workflow, fully custom
- Cliniko, Halaxy, Power Diary, or Best Practice integration
- Tone training on your past comms
- Audit logging and human approval
- Delivered in 3 to 6 weeks
Practice Co-pilot
$19,997+Several connected workflows. The full Recall Engine plus your top admin builds.
- Three to five connected workflows
- Full Recall Engine across MBS recall items
- Pre-consult intake and prep brief
- Anomaly detection and clinician escalation
- Delivered in 6 to 12 weeks
Clinic Infrastructure
$34,997+Your clinic’s private AI layer. Knowledge base, agents, dashboards, the lot.
- Private knowledge base over your protocols
- Role-based access and audit trails
- Custom dashboards for each practitioner
- Hosted in your VPC or AWS Sydney
Every build is custom. The figures above are starting points, quoted firm for your scope after the Roadmap below. 50% upfront, 50% on delivery. Optional retainer from $497/mo.
A small studio. A short list. We do not take every build.
The AI Roadmap.
A two-week diagnostic delivered as a 15-page document. We audit your current workflows, identify the three highest-impact AI builds for your clinic, scope the architecture, calculate the ROI, and give you a costed plan. The full $1,497 credits against any build you commission within 90 days.
Need it in five days?
Four steps.
First slice in three weeks.
Studied law. Built Equal Legal, a compliance-aware AI product, in 2.5 weeks. Every healthcare AI build he leads is designed against the Australian Privacy Principles and AHPRA's 2025 guidelines from day one.
Workflow audit
Half a day on site or on Zoom. We watch how your clinic actually handles a normal Tuesday, where reception time goes, and which workflow returns the most hours per dollar of build.
Build the slice
Three to six weeks. We integrate with your Cliniko, Halaxy, Power Diary, or Best Practice. We train tone on your past comms. You see working drafts in week two.
Pilot phase
Four weeks running side by side with your existing process. The AI proposes work and your team reviews every output. Errors get caught, prompts get tuned, the audit trail builds the case for going live.
Live and yours
We hand over the code, the prompts, the runbook, and the dashboards. Optional retainer for ongoing tuning, or run it yourself with your own developer.
What practice managers ask first.
Stop renting. Start owning.
15 minutes. We will tell you which workflow to start with, what it would cost, and what it would save. No pitch deck. Or start with the AI Roadmap if you want a costed plan before you commit.